Leadership Advisory Board (LAB) Professional Meaning


 by Elizabeth A. Duggan, MD
2024 | Summer Issue Newsletter

Man's main concern is not to gain pleasure or avoid pain, but rather to see a meaning in his life.1
Viktor E. Frankl.

Psychologists, sociologists, and behavioral economists have contemplated the concept of "meaningful work" for more than a half-century. William Osler touched on its nature, reflecting on the work of a physician as "a calling, one in which your heart will be exercised equally as your head."2 Organizational literature argues that meaning is tied to one's sense of purpose, a method of self-expression whereby we derive personal significance by connecting with our values, our potential and our community.3-5

Work meaning continues to draw attention, particularly as medicine explores the consequences of two simultaneous healthcare crises: COVID-19 and physician burnout.6 Today, the Institute for Healthcare Improvement (IHI) outlines meaning and purpose as one of the fundamental strategies required of healthcare leadership.7 The American Medical Society’s Wellness-Centered Leadership Playbook highlights “meaning in medicine.”8 Healthcare is not alone in stressing the importance of occupational meaning; Harvard Business Review and Sloan MIT Management Review feature recent articles asserting “work meaning may be more important to employees than any other aspect of our job.”9, 10

Why does the concept of meaningful work capture the interest of healthcare leaders, wellness authors, and business executives? Relevant social and psychological research demonstrates that meaning positively influences our sense of intrinsic motivation, engagement, personal fulfillment, and empowerment.5,11-14 At the organizational level, workplace meaning is linked to positive employee outcomes including performance, creativity and commitment.5

To which end, we find ourselves asking the same questions asked by workplace scholars: What are the sources of work meaning? And, perhaps more importantly, when does work becomes meaningful?

Meaning is construed both individually based on values, perceptions and experiences, and socially, derived from norms and shared belief-systems.15 Meaningful work does not reflect a continuous psychological state but instead an episodic experience.16 Workplace science proposes that certain encounters allow us to integrate our efforts with self-worth; the worker conducts actions that align with their values and fulfill esteem needs, while additionally achieving a positive emotional response linked to one’s sense of significance (inspiration, pride, self-transcendence).17 Meaningful experiences in this way, are individualized based on a complex affective and cognitive evaluation of existential goals. A constituent element of work meaning often extends beyond a focus on oneself, it arises when work contributes to the greater good.12

While a given workplace experience is individually construed to be meaningful (or meaningless), organizational science has long-researched workplace factors that increase the potential to experience meaning at work. When job characteristics and tasks align with one’s individual values and esteem needs, workers are more likely to experience work meaning. There is an overlap between work meaning and life meaning; an association that when strengthened, fosters a sense of personal and professional growth.17 Job conditions demonstrated to increase work meaning are listed in Table 1, including associated workplace climate dynamics and individualized practices. 

Table 1: Job Conditions that Increase the Potential to Experience Meaningful Work

Job Conditions Organizational Practices
Job Design (Job Crafting19)
  • Skill variety
  • Task significance (the degree to which one's job positively impacts others' lives)
  • Task identity (a worker's involvement in a task from start to finish)
Leadership Style20
  • Transformational Leadership
  • Leader-Member Exchange
  • Participative management
Work Environment
  • Learning-Focused
  • Socio-moral climate (the organization values, promotes and encourages contributions to the greater good)21
  • Self-transcendent orientation ("other-directed" work actions) 18
  • Work-life fit (work-life balance)
Workplace Relationships20
  • Collaboration
  • Co-worker recognition
  • Serving with others
Eudaimonic Experiences17 
  • Growth/Development oriented opportunities
  • "Self-realization" (the fulfillment of personal potential)

Recent meta-analyses and empirical reviews examine the outcomes of meaningful work, the results defined below in four categories:5,20

Work-related attitudes: Increasing work meaning is positively associated with engagement, job satisfaction, and intrinsic motivation.

Individual outcomes: Those experiencing meaningful work are more likely to report positive life measures including work-life enrichment, feelings of happiness and life meaning. Additionally, they report better psychological adjustment (being more adaptive to both the job and work environment).

Performance-related outcomes: Meaningful work is strongly associated with perceived organizational reputation, knowledge-sharing, creativity and performance. 

Organizational outcomes: Employees express higher levels of organizational commitment and decreased turnover intentions.

The best fitting model of work meaning demonstrates that the most proximal outcome, work-related attitudes, subsequently predicts downstream results: individual work-life enrichment, job performance, and organizational results.

The concept of self cannot be separated from one’s sense of meaning. How an individual sees themself and the work they perform plays a crucial role in one’s sense of meaningfulness. The key for organizations is thus two-fold: constructing environments rich in experiences that offer potential for work meaning and, to consider the individual as a unique contributor. The power of small work groups- teams, divisions and even departments – can emphasize the importance of individual-level experiences through a method labeled job crafting, a process by which employees proactively change their roles to better align with their personal values, goals, skill set and growth needs.19 Additionally, for individuals who seek enriching work, assessing work meaning beyond a single item (“my work is meaningful to me”) is recommended. The Work as Meaning Inventory (WAMI) evaluates three subscales: positive meaning, meaning making through work, and greater good motivations, allowing job components to be specifically enhanced where most needed.12

Re-investing in the individual anesthesiologist to create work meaning, while also promoting leadership styles, work patterns, social support systems, and workplace cultures is a daunting task. Yet, it offers a much-needed opportunity to combat the pervasive impact of burnout and lack of professional fulfillment currently impacting academic anesthesiology.22,23 Development-minded leaders can deploy work meaning research to influence local environments, and to equally, work with individuals to connect work with their values, align intrinsic appeal with job tasks, form supportive collaborations, and live the positive impact of their work.

References:

  1. Frankl, VE. Man’s Search for Meaning: An Introduction to Logotherapy. Boston: Beacon Press, 1962.
  2. Osler, W. Aequanimitas: With other addresses to medical students, nurses and practitioners of medicine. Second edition. London: HK Lewis, 1914.
  3. Wrzesniewski A, Dutton JE, Debebe G. Interpersonal sensemaking and the meaning of work. Research in Organizational Behavior. 2003; 25: 93-135.
  4. Lips-Wiersma M, Wright S. Measuring the meaning of meaningful work: development and validation of the Comprehensive Meaningful Work Scale (CMWS). Group and Organization Management. 2012; 37: 655–685.
  5. Allan BA, Batz-Barbarich C, Sterling HM, Tay L. Outcomes of Meaningful Work: A Meta-Analysis. Journal of Management Studies. 2019: 56(3): 500–528.
  6. Jha AK, Iliff AR, Chaoui AA, Defossez S, Bombaugh MC, Miller YR. A Crisis in Health Care: A Call to Action on Physician Burnout. Massachusetts Health and Hospital Association, Harvard TH Chan School of Public Health, Harvard Global Health Institute. 2019. chrome-extension://efaidnbmnnnibpcajpcglclefindmkaj/https://www.massmed.org/Publications/Research,-Studies,-and-Reports/Physician-Burnout-Report-2018/. Accessed Sept. 1, 2024.

  7. Perlo J, Balik B, Swensen S, Kabcenell A, Landsman J, Feeley D. IHI Framework for Improving Joy in Work. IHI White Paper. Cambridge, MA: Institute for Healthcare Improvement: 2017. https://patientcarelink.org/wp-content/uploads/2018/05/IHI-WhitePaper_Framework-For-Improving-JoyInWork.pdf. Accessed August 28, 2024.

  8. Jin J, Hopkins K. Wellness-centered leadership playbook: cultivating a culture of wellness within your organization. American Medical Association, AMA STEPS Forward. December 19, 2023. https://edhub.ama-assn.org/steps-forward/module/2813422?gad_source=1&gclid=Cj0KCQjw28W2BhC7ARIsAPerrcKdH6fccWFcmd2IU1por5cDJqobAp-tY8uOistRoQF1q_tKbvYPnasaApdrEALw_wcB. Accessed August 29, 2024.

  9. Lysova EI, Fletcher L, El Baroudi S. What Makes Work Meaningful? Harvard Business Review. July 12, 2023. https://hbr.org/2023/07/what-makes-work-meaningful. Accessed August 29, 2024.

  10. Bailey C, Madden A. What makes work meaningful—or meaningless. MITSloan Management Review. Summer 2016 Issue. June 1, 2016. https://sloanreview.mit.edu/article/what-makes-work-meaningful-or-meaningless. Accessed August 29, 2024.

  11. Hackman JR, Oldham GR. Motivation through the design of work: Test of theory. Organizational Behavior and Human Performance. 1975:16: 250-279.

  12. Steger MF, Dik BJ, Duffy RD. Measuring meaningful work: The Work and Meaning Inventory (WAMI). Journal of Career Assessment. 2012;20, 322-337.

  13. Spreitzer GM. Psychological empowerment in the workplace:Dimensions, measurement and validation. Academy of Management Journal. 1995; 38: 1442-1465.

  14. Bailey C, Lips-Wiersma M, Madden A, Yeoman R, Thompson M, Chalofsky N. The five paradoxes of meaningful work: Introduction to the special issue ‘meaningful work: Prospects for the 21st century’. Journal of Management Studies. 2019; 56(3), 481–499.

  15. Pratt MG, Ashforth BE. Fostering meaningfulness in working and at work. KS Cameron, JE Dutton, RE Quinn (Eds.) Positive organizational scholarship. San Francisco: Berrett-Koehler Publishers, Inc. p. 309-327. 2003.

  16. Bailey C, Madden A. Time reclaimed: temporality and the experience of meaningful work. Work, employment and society. 2017; 31(1): 3–18.

  17. Martikainen S, Kudrna L, Dolan P. Moments of meaningfulness and meaningless: a qualitative inquiry into affective eudaimonia at work. Group and Organization Management. 2022; 476(6): 1135-1180.

  18. Steger MF, Pickering NK, Shin JY, Dik BJ. Calling in work: Secular or sacred? Journal of Career Assessment. 2010; 18(1): 82-96.

  19. Wrzesniewski A, Dutton J. Crafting a job: Revisioning employees as active crafters of their work. Academy of Management Review. 2001;26:179-201.

  20. Bailey C, Yeoman R, Madden A, Thompson M, Kerridge G. A review of the empirical literature on meaningful work: progress and research agenda. Human Resource Development Review. 2019; 18(1): 83-113.

  21. Grant AM. Relational job design and the motivation to make a prosocial difference. Academy of Management Review. 2007:32;393–417.

  22. Afonso AM, Cadwell JB, Staffa SJ, Sinskey JL, Vinson AE. U.S attending anesthesiologist burnout in the postpandemic era. Anesthesiology. 2024; 1: 140(1): 38-51.


     

    Authors

    Elizabeth A. Duggan, MD
    Associate Professor of Anesthesiology and Perioperative Medicine
    University of Alabama at Birmingham
    Birmingham, AL